Release notes: Alta Aware 3.2.3

Last modified: Wednesday December 02, 2020.

Learn about new features, fixes and any issues found in testing for the Aware software.

About this release
What's new
Resolved issues
Known issues

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About this release

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The Aware software provides the features for your Alta video security systems.

Table 1 – Software release details
Release label	Release date	Software build number
Alta Aware software version 3.2.3 (Released to the Stable Upgrade channel)	December 02, 2020	Alta Aware: 3_2_201202_08269

What's new

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As part of the rebranding to Alta Aware, all outbound connections from your video management system to the Alta Cloud are now made to https://aware.ava.uk and its subdomains.

In this release, Alta Aware provides the following features:

Table 2 – New features — Aware video management system software release
Feature	Description	Added in
Avigilon Alta Alta Aware Camera Proxy	Use the Alta Aware Camera Proxy to access the user interfaces of your third-party cameras. See About: Aware Camera Proxy How to: Use the Aware Camera Proxy to access third-party cameras	Aware 3.2.3
New audio detection - screaming	This releases includes new audio detections. See How to: Create rules for sound detection	Aware 3.2.3
Ability to stop all recordings at certain times	You can now define Configuration profiles for your devices so that they only record during specified time periods. See How to: Create Configuration profiles for your devices	Aware 3.2.3
Reboot Avigilon Ava cameras from Alta Aware	Reboot your on-premise or cloud-connected Avigilon Ava cameras from the Devices \| Settings options in your Alta Aware deployment.	Aware 3.2.3
Improvements to the Devices tool user interface	In the Devices tool, changes have been made to the way the user interface responds. For example, to reduce the visual impact of the displayed information, the devices within a single Site are displayed at any one time.	Aware 3.2.3
Improvements to Line crossing	Line crossing has several improvements, including improved analytics to detect Line crossing, and the ability to configure Line crossing counts for one direction only. See How to: Create counts of objects that cross a line	Aware 3.2.3
Rules now include the option to send push notifications to mobile devices	When defining the required Actions for a rule, you can now choose to send push notification to the mobile app. See: How to: Create rules for appearance How to: Create rules for line-crossing How to: Create rules for loitering How to: Create rules for sound detection How to: Create rules by importing from search history How to: Create rules for Counts How to: Create rules for System issues How to: Create rules for Camera issues	Aware 3.2.3
You can now create Rules without actions	To create Rules that, when triggered, show up in the list of Alarms, but that do not have any other actions (Pop-up, push notifications to the Alta Aware mobile app, Email, Shareable link, or Webhooks), deselect all actions.	Aware 3.2.3
Send webhooks directly from Avigilon Ava cloud-native cameras	When configuring webhooks from Aware Cloud, you can now choose whether the webhook is sent from Aware Cloud, or sent directly from your Avigilon Ava cloud-native camera. See How to: Create webhooks to send Aware notifications	Aware 3.2.3
Improvements for webhook creation	The Webhook definition dialog has been updated to simplify the process to create webhooks. See How to: Create webhooks to send Aware notifications	Aware 3.2.3
Configure RTSP streaming directly from your Avigilon Ava cloud cameras	From Aware Cloud, you can now configure RTSP streaming either via the Alta Cloud, or directly from your Avigilon Ava cloud-native cameras. See: How to: Create User groups About: Local RTSP streams	Aware 3.2.3
Improvements to the Video adjustments user interface	In the Devices tool, when setting the any option with a slider bar, you now see a bubble indicating the outcome value for the current slider position as you move the slider.	Aware 3.2.3
Improvements to the Alarms user interface	In the Alarms tool, you are now provided with visual information about the alarm, for example what type of system rule triggered, or the attributes of the alarm that triggered.	Aware 3.2.3
Define the Maximum Streaming Quality for Avigilon Ava cloud-native cameras	Define the Maximum Streaming Quality for your Avigilon Ava cloud-native cameras cameras to use over your local and external connections. See How to: Create Configuration profiles for your devices	Aware 3.2.3
Choose to automatically update your Avigilon Ava cameras when you update Alta Aware	Configure Automatic software update so that, if suitable new software versions are available for your Avigilon Ava cameras, the cameras are automatically updated at the same time as your Alta Aware deployment updates.	Aware 3.2.3
Generate Heatmaps from recorded video	Alta Aware now includes the ability to view heatmaps. These heatmaps show where people or vehicles have clustered together over the previous hour. Heatmaps are available in Video view and Map view. See: How to: Enable heatmaps in Video view and How to: Enable heatmaps in Map view	Aware 3.1.3
Create a snapshot image from a video stream	You can now create a snapshot image from a video stream being displayed in Alta Aware. See How to: Create a snapshot from the video stream	Aware 3.1.3
When creating Appearance rules, you can now exclude stationary objects.	By selecting Exclude stationary objects from Appearance rules, you can improve rule accuracy. See How to: Create rules for appearance	Aware 3.1.3
Show when a rule is impacted by camera issues	From the Rules tool, if one or more cameras that are linked to a rule experience issues (for example, the connection drops, or the GOP length is too long), the rules show a warning icon, and the Devices side bar gives details of the issue.	Aware 3.1.3
Add devices using a .csv file	You can now add devices by importing a comma separated values (.csv) file containing details of your devices. You can also export the details of cameras connected to Aware. See: How to: Create a camera import CSV file How to: Add cameras by importing a CSV file How to: Export configuration reports for devices connected to Aware	Aware 3.1.3
Configure multiple webhooks	You can now configure rules with multiple different webhooks as the actions when the rule is triggered. See How to: Create webhooks to send Aware notifications	Aware 3.1.3
Use space bar to pause/play video	When using Video view or when viewing video from Alarms, pressing the space bar now pauses or restarts the video.	Aware 3.1.3
New appliance/connection issue options added	New options for setting rules to detect appliance and connections issues have been added in this release. See How to: Create rules for System issues	Aware 3.1.3
Create email notifications from templates	When creating email notifications for rules, you can now create email templates to add information relevant to the notification. See How to: Create email messages to send Aware notifications	Aware 3.1.3
Create Shared links for notifications	In Rules, you can now define Shared links so that relevant people can see video of the event that triggered the rule. See How to: Create an External link to use with an Aware notification	Aware 3.1.3
New User permission for Upgrade	With the new permissions, only personal that have permission to upgrade Alta Aware see the Upgrade banners. See How to: Create User groups	Aware 3.1.3
Exiting digital zoom	If you have used the digital zoom feature to zoom in on some displayed video, you can now click Exit zoom from the Zoom overview thumbnail to return to the original view.	Aware 3.1.3
Webhook certificate checks	You can now define if you want Alta Aware to ignore any HTTPS certificate errors when sending webhook notifications. See How to: Create webhooks to send Aware notifications	Aware 3.1.3
Smoke alarm detection	When using Avigilon Ava cameras, you can now detect Smoke alarm audio detections. See How to: Create rules for sound detection	Aware 3.1.3
Alta Aware	Alta Aware is now available as both an on-premise solution running on Ava Appliances, or as Alta Aware, a virtual system running on the Avigilon Alta cloud. See Introducing: Alta Aware	Aware 3.0.3
Configure Rules for system events	Configure Rules to alert you about system-level events, such as HDD failures, or running low on disk space. See: How to: Create rules for System issues How to: Create rules for Camera issues	Aware 3.0.3
Improved dewarp settings for panoramic cameras	Improvements have been made to the dewarp settings for panoramic cameras, particularly when wall-mounted. See How to: Set your preferred panoramic view	Aware 3.0.3
Improved configuration of Avigilon Ava cameras within Alta Aware	Configure audio analytics and SSH for an individual Avigilon Ava camera from the side bar in Devices. See How to: Change camera settings in Aware	Aware 3.0.3
Automatic software update options changed	Configure your Alta Aware to check either daily or weekly for updates, and when available, to install them on your Ava Appliances. You can also configure the time that they are installed.	Aware 3.0.3
View analytics stream	View the video stream currently being used for the analytics, to help pin-point any issues with the analytics from a camera. See How to: Improve video streams from problematic cameras	Aware 3.0.3

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues
Reference	Resolution	Resolved in
Ava—335	A vulnerability has been resolved in Alta Aware.	Aware 3.2.3
Ava—327	A vulnerability has been resolved in Alta Aware.	Aware 3.2.3
6753	An issue where you could not manually override the Don't record setting in a Device configuration has been resolved.	Aware 3.2.3
7086	In issue where, if you did not define a name for a new user, the user was named "Default" has been resolved. You now have to define the name for the new user.	Aware 3.2.3
7077	An issue where the text `{cam}` was displayed instead of the camera name when attempting to configure the camera orientation in Map view has been resolved.	Aware 3.2.3
7076	An issue where, upon upgrade to Aware 3.2.0, and then refreshing the screen, the First Time Experience screens were erroneously displayed has been resolved.	Aware 3.2.3
7072	An issue where you might not have been able to automatically login to your third-party cameras using the Alta Aware Camera Proxy has been resolved.	Aware 3.2.3
7071	An issue where, when opening or searching for devices in the Devices tool, unrelated Sites became selected has been resolved.	Aware 3.2.3
Ava—330	A vulnerability has been resolved in Alta Aware.	Aware 3.1.6
Ava—322	A vulnerability has been resolved in Alta Aware.	Aware 3.1.5
Ava—320	A vulnerability has been resolved in Alta Aware.	Aware 3.1.5
Ava—318, Ava—319	Two vulnerabilities have been resolved in Alta Aware.	Aware 3.1.4
Ava—317	A vulnerability has been resolved in Alta Aware.	Aware 3.1.4
7001	An issue where Microsoft Windows machines were unable to connect to Aware using addresses in the format "ava-{SERIAL}.local" has been resolved.	Aware 3.1.4
6854	An issue where, when viewing an RTSP stream from an external network to an Alta Aware deployment on an internal network behind a NAT, the video dropped after 60 seconds has been resolved.	Aware 3.1.3
6776	An issue where, on some systems, you could not import a CSV file containing camera details has been resolved.	Aware 3.1.3
6528	An issue where from Video view in Alta Aware, you could not view reverse playback of recorded video has been resolved.	Aware 3.1.3
5993	An issue where, from Aware Cloud, Email notifications did not contain the image of the alarm occurrence has been resolved.	Aware 3.1.3
5954	An issue with permissions that led to Users with Devices \| View device information and Rules \| Add/Edit rules permissions not being able to see the device list has been resolved.	Aware 3.1.3
5626	An issue where the Counts retention settings were visible to users with only View Counts permissions has been resolved.	Aware 3.1.3
5421	An issue where, when sending an email with a password reset link, you either needed Remote Access to be enabled, or to have correctly configured the External URL has been resolved.	Aware 3.1.3
4668	An issue where, when attempting to replace a camera in Aware, any attempt to change the device credentials was not correctly actioned has been resolved.	Aware 3.1.3

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Aware video management system
Reference	Issue
6911	Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.
6765	Issue: When attempting to edit Anomaly settings for devices in Device groups connected to another appliance in a cluster, the edits are not correctly saved.
6735	Issue: When using Avigilon Ava cloud-native cameras, any system alarms or 123 Counts rules that are triggered do not include the thumbnail images in the email notifications.
6232	Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.
5817	Issue: In Aware, you can rotate the view from an Avigilon Ava camera in 90° steps. However, from the Avigilon Ava camera software, you can only rotate the view in 180° steps. Attempting to apply rotations from both the Aware software and from the Avigilon Ava camera software can cause the camera rotation to become out of sync.
5461	Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5406	Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See About: Local RTSP streams
General	Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Aware video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.