Release notes: Ava video security systems 4.2.5
Last modified: Wednesday October 06, 2021.
Learn about new features, fixes and any issues found in testing for the Alta video security systems software.
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Aware® and Alta Aware® video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware/Alta Aware software version 4.2.5 | Wednesday October 06, 2021 | Alta Aware: 4_2_21006_11572 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.2.5 | Wednesday October 06, 2021 | Avigilon Ava cameras: 4_2_211006_14532 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Improved Keep by Feenics support |
Add support for regions and custom URLs in Keep by Feenics access control integrations. |
4.2.5 |
| Enable Single sign-on from ADFS |
In addition to the existing compatible federated identity providers that work with Aware Cloud, you can now use Active Directory Federated Services (ADFS) as your provider. See: |
4.2.5 |
| Cloud storage of video data |
Alta Aware® now provides you with the ability to backup your video data from your Avigilon Ava cloud-native cameras and your Alta Cloud Connectors™ to the Alta Cloud. |
4.2.5 |
| Cloud connectivity status | The Cloud Connector local user interface now reports its connection status. | 4.2.5 |
| External video wall |
For situations where you want to display views from your cameras, for example on a monitor at the entrance to your store or office, you can now configure a video view, and then point a browser from another device to the resulting URL to see that view. The external video view is a beta feature, currently for evaluation purposes only. See: |
4.2.5 |
| Draw wall locations in Map view |
When configuring Map view, define the locations of walls on the maps. |
4.2.5 |
| Bulk acknowledgment of Alarms |
You can now acknowledge multiple alarms at a time. |
4.2.5 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| Ava-563 | A vulnerability has been resolved in Avigilon Ava cameras. | 4.2.5 |
| 10349 | An issue where the list of root certificates used by Aware was out of date has been resolved. | 4.2.5 |
| 10292 | An issue where the QR code generated when configuring two factor authentication was too small for some scanners to read has been resolved. | 4.2.5 |
| 10249 | An issue where, in some situations, backups of cameras connected to your Cloud Connectors were not working has been resolved. | 4.2.5 |
| 10219 | An issue where you could not view RTSP streams from cameras connected to an Alta Cloud Connector has been resolved. | 4.2.5 |
| 10197 | An issue where backups were not considering the correct timezone and therefore were not being made to the configured schedules has been resolved. | 4.2.5 |
| 10159 | An issue where, if you configured a schedule for the cloud storage backup, it did not back up your video data has been resolved. | 4.2.5 |
| 10151 | An issue where the Counts were not being displayed in Map view has been resolved. | 4.2.5 |
| 10138 | An issue where external links did not show video backed up to the cloud if the camera was not contactable has been resolved. | 4.2.5 |
| 10130 | An issue where, after defining the position of walls in Map view, you might see incorrectly cropped areas in Map view has been resolved. | 4.2.5 |
| 10120 | An issue where, when attempting to export video where some of the data had been backed up to Alta Cloud, but where the selected end time was after the time that the backup stopped, the export halted at the end of the backed up data, and never completed has been resolved. | 4.2.5 |
| 10058 | An issue where the backup status was not shown for any cameras connected to an Alta Cloud Connector has been resolved. | 4.2.5 |
| 9830 | An issue where, after logging into your Alta Cloud Connector using the local user account, the user interface took some time to update with information relating to your system has been resolved. | 4.2.5 |
| 9773 | An issue where, if you changed the |
4.2.5 |
| 9744 | An issue where, if you attempted to download the diagnostic information from a Cloud Connector, the user interface log files downloaded, but the back end information showed |
4.2.5 |
| 9581 | An issue where the view from Avigilon Ava Compact Dome cameras showed a pink cast has been resolved. | 4.2.5 |
| 9471 | An issue where the quality of the audio was sub-optimal when you listened back from an audio alarm has been resolved. | 4.2.5 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 10140, 9715 | Issue: When setting up Webhooks to be used as a rule action, you cannot currently use the |
Aware |
| 10138 | Issue: If an Avigilon Ava cloud-native camera is not contactable, any external links will not work, even if the video data has been backed up to the Alta Cloud. | Aware |
| 10106 | Issue: In some circumstances, you cannot download Counts information from Aware Cloud. | Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Alta Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
| 10049 |
Issue: When you have configured an external viewer, the viewer stops working after Aware upgrades. Workaround: After the upgrade has completed, re-generate the one-time password, and re- enter it into your external viewer. |
Aware |
| 9800 | Issue: If you attempt to temporarily disable a System rule, the settings are not correctly applied, and the rule continues to generate notifications when triggered. | Aware |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download |
Aware |
| 9327 |
Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. |
Aware Cloud |
| 9117, 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Aware |
| 8861 |
Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. |
Aware |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Aware |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook. |
Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Aware |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Aware |
| 6242 | Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Aware |
| 5406 |
Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. |
Aware |
| 5253 |
Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Aware user interfaces. |
Avigilon Ava cameras |
| 2151 |
Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. |
Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. | Aware |
