Release notes: Ava video security systems 5.1.6

Last modified: Wednesday August 24, 2022.

Learn about new features, fixes and any issues found in testing for the Alta video security systems software.

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About this release

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From 31st December 2022, Avigilon Alta will no longer provide major software and feature updates for standalone on-premises Alta Aware deployments. Alta Aware deployments are not impacted by this announcement.

Refer to: How to: Migrate your Ava Appliances to Alta Cloud Connectors

This Ava video security system release includes software for the Stable Upgrade Channel:

  • Alta Aware® and Alta Aware® video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Installing this release will upgrade Alta Aware® and Alta Aware® video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

Table 1 – Software release details

Release label Release date Software build number
Alta Aware/Alta Aware software version 5.1.6 Wednesday August 17, 2022 Alta Aware: 5_1_220824_14538
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.1.6 Wednesday August 17, 2022 Avigilon Ava cameras: 5_1_220824_17568

These software packages have been released to the Stable Upgrade channel.

What's new

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In this release, Alta Aware provides the following features to the Stable Upgrade channel:

Table 2 – New features in these releases

Feature Description Added in version
Improved options for configuring CloudRTSP streams  

When configuring CloudRTSP streams, there is now an expanded range of regions from which you can select.

See:
About: Using Cloud RTSP from Alta Aware
Reference: Avigilon Alta data residency

5.1.3
Disable all microphones across the deployment

You can now easily disable all the Avigilon Ava camera microphones in your Aware deployment.

See:
About: Audio options in Aware
How to: Configure the global audio settings for your deployment
How to: Change camera settings in Aware
How to: Create Configuration profiles for your devicesHow to: Create rules for sound detection
How to: Listen to Aware audio alarm snippets
How to: Listen to audio from your Ava cameras

5.1.3
Improvements to CSV imports of cameras

When importing cameras using CSV import files, you can now specify the Cloud Connectors to which each is attached.

See:
How to: Add cameras by importing a CSV file
How to: Create a camera import CSV file

5.1.3
Improvements to Device Group selection Device groups are now grouped per site to make navigation of large lists easier. 5.1.3
Improved information around Avigilon Ava cloud-native camera stated retention periods

The Aware user interface has improved information relating to the stated retention period for Avigilon Ava cloud-native cameras.

See:
About: Alta camera bandwidth usage, video quality, and video storage

5.1.3
Improvements to external video viewer

This release includes improvements to the way that Aware sets up external video viewers to ensure that the external viewing system can persist the view.

See:
About: External video viewers
How to: Create an external video viewer

5.1.3

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

Reference Resolution Resolved in version
Ava—683 A vulnerability has been resolved in Ava Aware. 5.1.6
13871 An issue where an Aware Cloud deployment could incorrectly reconfigure itself as an Ava Cloud Connector has been resolved. 5.1.6
12006 An issue where some Avigilon Ava Dome cameras could not correctly auto-focus has been resolved.

As part of this fix, the manual focus options have been removed as they are no longer required.

See:
How to: Change camera settings in Aware
How to: Set Alta camera settings locally

5.1.6
13811 An issue where Compact Dome cameras failed to restart correctly and required manual intervention has been resolved. 5.1.5
13729 An issue where the Focus and Area of focus options were not available in Camera Video Adjustments has been resolved. 5.1.5
Multiple Several issues have been fixed and improvements made to the Avigilon Ava Quad camera software. 5.1.3
13598 An issue where multiple alert emails might have been received when a System rule triggered has been resolved. 5.1.3
13000 An issue where playback from cloud backups was inconsistent and might not play correctly has been resolved. 5.1.3
11454 An issue where, when using an External Viewer, if you did not display the streams for 24 hours or more, when you again tried to display the viewer, you were prompted for a new one-time password has been resolved by the improvements to the external video viewer included in Aware version 5.1.0. 5.1.3

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

Table 4 – Known issues found in these releases

Reference Issue Software
Due to changes being made to the way audio is recorded and replayed:
  • Users of the Alta Aware mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Aware 5.0.4 and later at a higher volume than before.
  • Users of the Alta Aware mobile app for Android version 2.9.1 and later will hear the audio recorded from Aware 4.9.7 and earlier at a lower volume than before.
Alta Aware mobile app for Android
13171 Issue: If you export the footage form an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. Aware
12738 Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. Aware
12292 Issue: Recorded audio is not being played back from cloud backups. Aware
12274 Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. Aware
12255 Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. Aware
12196 Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. Aware
11515 Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. Aware
10410 Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Aware
10087 Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. Aware
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Aware