Release notes: Ava Aware mobile app for iOS devices 2.10.2

Last modified: Tuesday November 08, 2022.

Learn about new features, fixes, and any issues found in testing for the Alta Aware app for iPhone and iPad devices.

The Alta Aware app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

Your iPhone must be running iOS version 14 or later.

To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.

About this release

(back to top)

This is the public release of the Alta Aware app for iPhone and iPad devices.

Table 1 – App release details
Release label Release date Software build number
Alta Aware app for iPhone and iPad devices
(Available from the App Store)		 Tuesday November 08, 2022 Version 2.10.2

What's new

(back to top)

Receive notifications and remotely view video and alarms from your Alta Aware deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Aware deployment, you must ensure your deployment has Remote access enabled.

With the Alta Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Aware deployments.

Table 2 – New features — Avigilon Ava camera software release
Feature Description Added in
Auto-hide timeline in landscape view When you have your iOS device configured to auto-rotate your screen, the timeline is automatically hidden when a camera is viewed in landscape mode. Click Show timeline to view the timeline. iOS app 2.10
Audio playback from non-cloud connected Avigilon Ava cameras You can now play back audio from Avigilon Ava cameras connected to your system via Alta Cloud Connectors. iOS app 2.10
Support for Avigilon Ava Quad cameras The Alta Aware app for iPhone and iPad has been updated to support the Avigilon Ava Quad cameras. iOS app 2.10

Getting started with the app

(back to top)

To use the Alta Aware mobile app for iOS devices, you must already have a user profile set up for the Alta Aware deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To start using the Alta Aware mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Aware.
  2. Install the App.
  3. Connect to your Alta Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Aware Username and Password.
  6. Tap SIGN IN.

Resolved issues

(back to top)

These issues have been resolved:

Table 3 – Resolved issues - Alta Aware app for iPhone and iPad
Reference Resolution Resolved in
14529 An issue where the live video and playback for a rotated camera appeared upside down has been resolved. iOS app 2.10.2
14456 An issue where Aware could crash when switching between deployments has been resolved. iOS app 2.10.2
— General stability improvements. iOS app 2.10.1
Ava-693

A vulnerability has been resolved in Alta Aware app for iPhone and iPad 2.10.

This vulnerability only existed in the initial iOS 2.10 beta release — no other versions were impacted.

See:

Reference: Security advisories

 iOS app 2.10
13232 An issue where, if you do not have the iOS Mail app configured, you could not send the Alta Aware mobile app log bundle to Support has been resolved by allowing you to download the log bundle so that it can then be attached to an email message using your preferred email system. iOS app 2.10