Release notes: Avigilon Ava cameras 1.2.3

Last modified: Friday July 24, 2020.

Learn about new features and any issues found in testing for this Avigilon Ava camera software release.

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About this release

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This software forms part of the Avigilon Alta Avigilon Ava camera releases.

Table 1 – Software release details

Release label Release date Software build number
Avigilon Ava cameras software version 1.2.3
(Released to the Stable Upgrade channel)
June 04, 2020

Dome: 20200603_07513

360: 20200603_07514

This release of the Avigilon Ava cameras software should be used in-conjunction with the released versions (2.1.3 or later) of the Aware video management system.

Table 2 – Previous software release details

Release label Release date Software build number
Avigilon Ava cameras software version 1.2.2
(Released to the Beta Upgrade channel)
June 02, 2020

Dome: 20200602_07479

360: 20200602_07480

Avigilon Ava cameras software version 1.2.1
(Released to the Beta Upgrade channel)
May 19, 2020

Dome: 20200519_06986

360: 20200519_06987

Avigilon Ava cameras software version 1.2.0
(Released to the Beta Upgrade channel)
May 13, 2020

Dome: 20200513_06788

360: 20200513_06789

Avigilon Ava cameras software version 1.1
(Released to the Stable Upgrade channel)
April 15, 2020

Dome: 20200327_05083

360: 20200327_05082

Avigilon Ava cameras software version 1.0.3
(Released to the Stable Upgrade channel)
March 17, 2020

Dome: 20200310_04258

360: 20200310_04257

Avigilon Ava cameras software version 1.0.2
(Released to the Stable Upgrade channel)
February 06, 2020

Dome: 20200205_03471

360: 20200205_03470

Avigilon Ava cameras software version 1.0.1
(Released to the Stable Upgrade channel)
January 23, 2020

Dome: 20200121_02870

360: 20200121_02869

Avigilon Ava cameras software version 1.0
(Released to the Stable Upgrade channel)
January 14, 2020

Dome: 20191220_02221

360: 20191220_02222

What's new

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This release includes the new features for the on-board camera software for the Avigilon Ava cameras. See Cameras for Alta Aware and our for more information about the Avigilon Alta range of cameras.

Table 3 – New features — Avigilon Ava camera software release

Feature Description Added in
Image quality improvements This release delivers improved image quality from the Avigilon Ava cameras. Avigilon Ava cameras 1.2.2
LED status indicators

Use the status LEDs built into each vcam device to assist with the setup and installation process.

See About: Status LEDs on Alta cameras

Avigilon Ava cameras 1.2.0
Gunshot detection

Configure your Avigilon Ava cameras and Aware to detect gunshots using the audio analytics.

See

Avigilon Ava cameras 1.2.0
Improved image quality This release includes improvements to the image quality of the vcam devices. This includes improvements to color rendition and HDR. Avigilon Ava cameras 1.1
Updated audio detection model Further changes to the audio detection to provide improved existing audio detections, and to facilitate new audio detection types in future releases. Avigilon Ava cameras 1.0.3
Stability improvements This release includes changes to resolve some issues found in testing. Avigilon Ava cameras 1.0.3
Supportability improvements This release includes changes to make the Avigilon Ava cameras range of devices more supportable, by adding information to the log files that assist in diagnosing any issues. Avigilon Ava cameras 1.0.2
Updated audio detection model The model used by the Avigilon Ava cameras for detecting glass-breaking has been updated. Avigilon Ava cameras 1.0.1
Stability improvements This release adds several changes to improve the stability and performance of the Avigilon Ava cameras. Avigilon Ava cameras 1.0.1

Resolved issues

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These issues have been resolved:

Table 4 – Resolved issues

Reference Resolution Resolved in
Ava—269

A vulnerability has been resolved in the Avigilon Ava cameras software.

Avigilon Ava cameras 1.2.3
4966 An issue where the focus of Avigilon Ava cameras could change when the camera rebooted has been resolved. Avigilon Ava cameras 1.2.2
4419 An issue where the video feed from Avigilon Ava cameras with HDR enabled showed the feed pulsing has been resolved. Avigilon Ava cameras 1.2.2
3957 An issue where Avigilon Ava cameras with HDR enabled displayed a pink tinge has been resolved. Avigilon Ava cameras 1.2.2
5091 An issue where, following an upgrade from Avigilon Ava cameras 1.1 to Avigilon Ava cameras 1.2.0 software, the infrared is set to off has been resolved. Avigilon Ava cameras 1.2.1
4509 An issue where, following an upgrade, Avigilon Ava cameras configured with static IP addresses reverted to using DHCP until the next reboot has been resolved. Avigilon Ava cameras 1.2.0

3451

An issue where a purple tinge was observed, especially on the 360 devices, has been resolved. Avigilon Ava cameras 1.1
3840 A security issue with unneeded ports being open has been resolved by ensuring only essential ports allow traffic. Avigilon Ava cameras 1.0.2
3515, 3517 Issues with the way the direction of a sound event was calculated have been corrected. Avigilon Ava cameras 1.0.2
3631 An issue where, when powered from the USB connector, the Avigilon Ava cameras would reboot if IR was enabled has been resolved. If the device is drawing power from the USB connection, IR is always disabled. Avigilon Ava cameras 1.0.2
3252 Issues with upgrades sometimes failing when updating the software on your Avigilon Ava cameras have been resolved. Avigilon Ava cameras 1.0.2
3224 Issues caused by the Avigilon Ava cameras consuming excessive power when booting have been resolved. Avigilon Ava cameras 1.0.1
3275 Issues with the Avigilon Ava cameras rebooting unexpectedly have been resolved. Avigilon Ava cameras 1.0.1
3140 An issue with the audio code in the Avigilon Ava cameras software has been resolved. Avigilon Ava cameras 1.0.1
2840, 3423 Issues where the Avigilon Ava cameras storage could fill up with log files have been resolved. Avigilon Ava cameras 1.0.1

Known issues

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During testing, we have found the following issues in these releases.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 5 – Known issues — Avigilon Ava camera software

Reference Issue
5253

Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled.

Workaround: You can disable the recording and storing of audio for the Avigilon Ava cameras. See How to: Set Alta camera settings locally for details.

5013

Issue: Attempting to upgrade your Avigilon Ava camera by manually installing a local copy of the upgrade package leads to the upgrade being unsuccessful and the "This file is too big" error notice being displayed.

Workaround: Upgrade your Avigilon Ava cameras using the automatic prompts from within Aware, or by using the Firmware upgrade options in the Aware Devices | Settings pane.

5017

Issue: In the current Avigilon Ava cameras software, under some lighting conditions Avigilon Ava cameras that have HDR enabled might display excessive visible noise.

Workaround: Disable HDR if this symptom is observed.

3779 Issue: By design, Avigilon Ava cameras ship without default credentials. For versions of Aware prior to Aware 1.4, if you do not manually configure a username and password during the camera installation, you cannot add the Avigilon Ava camera to Aware.
Workaround: Either ensure that Aware is at version 1.4 or later, or manually add a username and password to your Avigilon Ava camera and use these credentials when connecting to Aware. See How to: Set Alta camera system settings locally
2950

Issue: If you repeatedly use the Avigilon Ava cameras auto-focus feature, either from the Avigilon Ava camera software, or from the Aware video management system user interfaces, the focus achieved might be blurred.

Workaround: If auto-focus is not functioning correctly, using the manual focus slider resets the focus.

2930 Issue: When upgrading the software on your Avigilon Ava cameras, the Aware video management system reports a video error, rather than that the device is being upgraded.
2910 Issue: On occasion, Avigilon Ava cameras enter IR mode too early.
2151

Issue: If you manually change the IP address of your Dome camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.