Release notes: Ava video security systems 5.6.6
Last modified: Thursday February 23, 2023.
Learn about new features, fixes and any issues found in testing for the Alta video security systems software.
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About this release
(back to top)Installing this release will upgrade Alta Aware® and Alta Aware Cloud® video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
Avigilon Alta no longer provide major software and feature updates for standalone on-premises Alta Aware deployments.
(Alta Aware Cloud deployments are not impacted by this announcement.)
See: How to: Migrate your Ava Appliances to Alta Cloud Connectors
These software packages have been released to the Stable Upgrade Channel:
Release label | Release date | Software build number |
---|---|---|
Alta Aware/Alta Aware Cloud software version 5.6.6 | Thursday February 23, 2023 | Alta Aware: 5_6_230223_16659 |
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.6.6 | Thursday February 23, 2023 | Avigilon Ava cameras: 5_6_230223_19797 |
What's new
(back to top)In this release, Alta Aware provides the following features:
Feature | Description | Added in version |
---|---|---|
Security enhancements | General improvements to SSH to enhance security. | 5.6.5 |
Anti-flicker for Avigilon Ava cameras |
For Avigilon Ava Dome, Avigilon Ava Compact Dome, Avigilon Ava 360, and Avigilon Ava Flex cameras, you can now configure anti-flicker settings to reduce any banding seen due to the frequencies of the building lights impacting the camera sensors. |
5.6.5 |
Avigilon Ava cloud-native camera and Alta Cloud Connector connectivity checking |
The Avigilon Ava cloud-native cameras and Alta Cloud Connectors now call out to *.motorolasolutions.com to check connectivity. |
5.6.5 |
Support for additional languages |
The Avigilon Alta products and documentation are being localized using a phased approach. You can now choose your preferred language for the Aware UI, login page, and system-generated emails. Aware now supports English, French, German, Italian, and Spanish. |
5.6.5 |
Filter Aware audit logs by time and date |
When viewing Aware audit logs, you can now filter the logs by time and date. |
5.6.5 |
Enhanced Avigilon Ava Flex features |
Avigilon Ava Flex cameras can connect to Aware either using Ethernet, or using a Wi-Fi connection. See: Before adding Avigilon Ava Flex cameras to your deployment, the cameras now show they are powered by lighting the white-light illuminator at a low level. |
5.6.5 |
Create rules to notify you when Avigilon Ava cameras enter Recovery mode |
In addition to creating rules to notify key personnel when your cameras experience issues such as experiencing an analytics or SD card failure, you can now create rules to notify you when an Avigilon Ava camera enters Recovery mode. |
5.6.5 |
Use the API to capture a live snapshot of a video feed | Use the /api/v1/devices/{id}/sources/{source}/snapshot API call to generate a snapshot from the analytics steam of your chosen video feed. | 5.6.5 |
Improvements to the Rules activation period settings |
The concepts of rule activation and rule schedule have been updated. When creating a rule, the schedule contains days of the week and times of day that the rule is active, and separately to this, the whole rule can be activated or deactivated. See the relevant |
5.6.5 |
Resolved issues
(back to top)These issues have been resolved in this release:
Reference | Resolution | Resolved in version |
---|---|---|
16283 | An issue that could lead to an Ava Quad camera becoming unresponsive has been resolved. | 5.6.6 |
16142 | An issue where some deployments reported multiple outages, users being disconnected from the deployment, and video views spinning, has been resolved. | 5.6.5 |
16134 | An issue where, when a video view was zoomed in, the |
5.6.5 |
16004 | An issue where, in some cases, a camera failed to obtain an IP address when booting up has been resolved. | 5.6.5 |
15957 | An issue where the Search attributes were not considered during a search has been resolved. | 5.6.5 |
15782 | An issue where you could not play back audio snippets recorded when a sound event triggered an alarm has been resolved. | 5.6.5 |
15655 | An issue where the Area of interest boxes were difficult to edit has been resolved. | 5.6.5 |
15075 | An issue where Aware did not save the image used in loitering, line-crossing, and appearance rules has been resolved. | 5.6.5 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
Reference | Issue | Software |
---|---|---|
— | Email AwareBeta@motorolasolutions.com to suggest improvements for the translations used in the Aware user interface. | Aware |
16147 | Issue: In some situations, Avigilon Ava cameras might still display some flickering after the Anti-flicker settings have been adjusted. | Avigilon Ava cameras |
15784 | Issue: When searching using the |
Aware |
15566 | Issue: The Counts tool might take some time to update with count data. | Aware |
15075 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. |
Aware |
14822 |
Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See How to: Claim your Alta Cloud Connector for more information. |
Cloud Connectors |
14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
13925 |
Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. |
Avigilon Ava Flex |
14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
14122 |
Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within Chrome. See Reference: Browsers supported by Aware |
Viewing station compatibility |
13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Aware |
— | Due to changes to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Aware |
12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Aware |
12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Aware |
12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Aware |
12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Aware |
11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Aware |
10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Aware |
10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Aware |