Release notes: Ava video security systems 5.3.6
Last modified: Tuesday November 08, 2022.
Learn about new features, fixes and any issues found in testing for the Alta video security systems software.
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About this release
(back to top)From 31st December 2022, Avigilon Alta will no longer provide major software and feature updates for standalone on-premises Alta Aware deployments. Alta Aware deployments are not impacted by this announcement.
Refer to: How to: Migrate your Ava Appliances to Alta Cloud Connectors
- Alta Aware® and Alta Aware® video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Aware® and Alta Aware® video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Aware/Alta Aware software version 5.3.6 | Tuesday November 08, 2022 | Alta Aware: 5_3_221108_15515 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.3.6 | Tuesday November 08, 2022 | Avigilon Ava cameras: 5_3_221108_18560 |
These software packages have been released to the Stable Upgrade Channel:
What's new
(back to top)In this release, Alta Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| New Aware sign-in screen | The design of the Aware log-in screen has been updated. This change allows Avigilon Alta to inform you of new features as they are added to Alta Aware. | 5.3.4 |
| Avigilon Ava cameras recovery mode | If one of your Avigilon Ava cameras self-detects an issue and goes into recovery mode, your administrator users will now see a warning banner in the Aware user interface to prompt them to investigate further. | 5.3.4 |
| Improvements to data residency for Alta Cloud Storage |
For new deployments created in the Australia cloud region, any video data backed-up to the cloud will be stored within Australian data centers. |
5.3.4 |
| Avigilon Ava Quad cameras now also supports the use of LLDP to negotiate PoE+ power requirements | To ensure that the cameras are provided with sufficient power, the Avigilon Ava Quad cameras can now also use Link Layer Discovery Protocol (LLDP) to negotiate the power requirements between the camera and the PoE+ switch. | 5.3.4 |
| Audit log improvements |
The Aware audit logs have been updated to include additional information when users initiate access control events from Aware. |
5.3.4 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| Ava—705 |
A vulnerability has been resolved in Alta Aware. |
5.3.6 |
| 14783 | An issue where after restarting a deployment, Aware systems were not accessible has been resolved. | 5.3.6 |
| 14636 | An issue where an Avigilon Ava Quad camera only retained 16 days of recorded video has been resolved. | 5.3.6 |
| 14484 | An issue where cameras could not be added to Aware when using new credentials has been resolved. | 5.3.6 |
| 14301 | An issue where Axis cameras running AXIS OS 11.0.89 or later could not be added to Aware has been resolved. | 5.3.6 |
| 14452 | An issue where the backing up of video recordings to Ava Cloud could become very slow has been resolved. | 5.3.5 |
| 14424 | An issue where triggered Alarms and Events and the associated Saved clips would not be visible in the Aware user interface has been resolved. | 5.3.5 |
| 14370 | An issue that could prevent a Cloud Connector hard disk from being repartitioned has been resolved. | 5.3.5 |
| Ava—700 |
A vulnerability has been resolved in Alta Aware. |
5.3.4 |
| 14311 | An issue where audio recording was disabled after every system restart has been resolved. Please check each Configuration profile in the Devices tool and ensure the |
5.3.4 |
| 14182 | An issue where, in some cases, Aware continued to attempt to connect to access control servers after they had been removed from the deployment has been resolved. | 5.3.4 |
| 14152 | An issue where, in some rare circumstances, the permissions for new users were not synchronized between all systems has been resolved. | 5.3.4 |
| 14151 | An issue where in some deployment configurations, heatmap data from some cameras was not available in Map view has been resolved. | 5.3.4 |
| 14139 | An issue where, in some deployment configurations, Aware did not correctly remove all connections from Disruptive Technologies cloud has been resolved. This issue meant that all available connections were used up and new connections could not be made. This in turn led to no sensor data being received from Disruptive Technologies sensors. | 5.3.4 |
| 14093 | An issue where, when you attempted to add Access Control Points (ACPs) from your on-premise Access Control system to non-primary Alta Cloud Connector groups, the ACPs appeared as disconnected or in an error state has been resolved. | 5.3.4 |
| 14066 | An issue where right-click menus in Aware were not working in a soon-to-be-released version of Google Chrome has been resolved. | 5.3.4 |
| 13274 | An issue where Aware would not receive events from Openpath deployments with names containing special characters has been resolved. | 5.3.4 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13738 |
Issue: When adding third-party cameras to Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the |
Aware |
| 13697 | Issue: When you download audio recorded from some third-party cameras, the audio stutters when played. In addition, when listening to the audio from some third-party cameras via Aware, high levels of static noise are present. | Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
|
Alta Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Aware |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Aware |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Aware |
